Privacy Policy

We use the information we collect for the following purposes:

• Service Provision: To create and deliver personalized children's books using AI technology
• Account Management: To create, maintain, and secure your user account
• Personalization: To customize your experience and improve service relevance
• Communication: To send service updates, security notifications, and respond to inquiries
• Quality Improvement: To analyze usage patterns and enhance our AI models and service features
• Legal Compliance: To comply with legal obligations and enforce our terms of service
• Security: To detect and prevent fraud, abuse, and security threats
• Security and Fraud Prevention: To monitor for suspicious activity, prevent multiple account creation from the same IP address, block temporary email addresses, and maintain comprehensive security logs for audit and compliance purposes
• Platform Integrity: To analyze usage patterns, detect automated or fraudulent behavior, and implement appropriate security measures to protect the platform and legitimate users
• Session Management: To track and secure user sessions, prevent unauthorized access, and maintain authentication integrity through IP address monitoring and cookie management
• Order Fulfillment: To process your payment, generate print-ready files, submit orders to our print partner, and ship physical books to your specified address
• Order Communication: To send order confirmations, shipping notifications, delivery updates, and respond to order inquiries
• Customer Support: To resolve order issues, process cancellations and refunds, and provide order status updates

We do not sell your personal information to third parties. All third-party providers are contractually obligated to maintain the same level of data protection as we do.

We implement industry-standard security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and role-based permissions limit who can access your data
• Authentication: Multi-factor authentication and secure session management
• Monitoring: Continuous security monitoring and regular security audits
• Incident Response: Established procedures for responding to security incidents
• PCI Compliance: We do not store credit card numbers; all payment data is handled by PCI-compliant payment processors (Stripe)

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Protecting children's privacy is our top priority. Our service is designed for parents, grandparents, educators, and self-publishers creating content for children.

If we discover that we have collected personal information from a child under 13 without proper parental consent, we will immediately delete that information from our servers.

To exercise any of these rights, please contact us using the information provided in the Contact section below.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for up to 3 years after account closure for legal compliance
• Content Data: Retained as long as your account is active; deleted upon account deletion
• Technical Logs: Retained for up to 1 year for security and performance monitoring
• Payment Data: Retained for 7 years for tax and accounting purposes
• Order Data: Order history, shipping addresses, and transaction records are retained for 7 years for tax, accounting, and legal compliance purposes
• Generated PDFs: Print-ready PDF files are retained for order fulfillment and customer support purposes; deleted after order completion or upon account deletion
• Cancelled Orders: Cancellation records are retained for dispute resolution and accounting purposes for 7 years

For detailed information about our use of cookies and similar technologies, please refer to our Cookie Policy.

We use cookies primarily for authentication, session management, and essential service functionality. We do not use cookies for advertising or third-party tracking.

Our services are hosted in the United States. If you are located outside the United States, your information may be transferred to, processed, and stored in the United States.

We ensure that any international transfers comply with applicable data protection laws, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Other appropriate safeguards as required by law

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if the changes are significant
• Post an in-app notification for logged-in users
• Provide a summary of key changes when possible

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days or as required by applicable privacy laws. For urgent privacy concerns, we aim to respond within 72 hours.

For more information about our policies and practices:

• Terms and Conditions - General terms of service
• Cookie Policy - How we use cookies and tracking technologies
• COPPA - Children's Online Privacy Protection Act
• GDPR - General Data Protection Regulation (EU)
• CCPA - California Consumer Privacy Act